WE SHIP EVERYWHERE!
Domestic Orders ship using United States Postal Service Mail- with Tracking. Once you have placed your order please allow 1-3 Days for us to Process your order. Ship within 1-3 business Days. Once your packaged has been dispatched you will Receive an automatic email with your tracking number. Your package is expected to arrive within 2-10 days of Ordering. (Depending on location.) We can do express shipping & signature required deliveries upon request.
International Orders ship using United States Postal Service Mail. At check out you have the option of Trackable or non Trackable. Trackable Package allows you to track your package once it leaves the United states. Non Trackable Packages will only be tracked while in the United States. Duties and Fee's are avoided by marking the product as a gift. Customers typically receive packages within 5-14 business days. (Depending on location.)
Returns + Exchanges
Returns will be accepted for full refund if item is in perfect unworn condition- within 7 days. As soon as the product is delivered to you, you are responsible for it. Anything returned after 7 days will be for exchange or store credit only up to 30 days. Sale items can be exchanged for size, color or store credit only- within 7 days. After that time all sales items are final. If you return 2 or more items at a time we charge a 10% restocking fee. 5 or more items we will charge a 20% restocking fee. Shipping is not refunded. Return shipping is not provided on sale items or International orders. All returns & exchanges must processed through email and returned to our fulfillment center. Items sent to our Los Angeles showroom instead will not be processed and be considered lost.
ALL RETURNS & EXCHANGES MUST GO THROUGH EMAIL.
The Calle Del Mar Pool House
c/o Return Order # ____
1802 Lucretia ave
Los Angeles CA 90026
PLEASE INFORM US IMMEDIATELY IF YOUR PRODUCT IS DAMAGED OR LOST.
Any Questions or Concerns: