WE SHIP EVERYWHERE!
Domestic Orders ship using United States Postal Service Mail- with Tracking. Once you have placed your order please allow 1-3 business days for us to Process & ship your order. Once your packaged has been dispatched you will Receive an automatic email with your tracking number. Your package is expected to arrive within 2-5 days of Ordering. (Depending on location.) We can do express shipping & signature required deliveries upon request.
International Orders ship using United States Postal Service Mail. At check out you have the option of Trackable or Non Trackable. Trackable Package allows you to track your package once it leaves the United states. Non Trackable Packages will only be tracked while in the United States. Customers typically receive packages within 5-14 business days. (Depending on location.) Please note if you select Non trackable we are not responsible for loss or damages to your package once it leaves the United States.
Returns + Exchanges
Want to return or exchange an item? Easy, Email us! Returns will be accepted for full refund if item is in perfect unworn condition- within 7 days. Anything returned after 7 days will be for exchange or store credit up to 14 days. Sale items can be exchanged for size, color or store credit only- within 7 days. After that time all sales items are final. Sale Items purchased with an additional discount code at checkout can be exchanged for size only. If an Item is marked 40% off or more it is final sale- these items will not be eligible for exchange or return. If you return 2 or more items at a time we charge a 10% restocking fee. 5 or more items we will charge a 20% restocking fee. All returns & exchanges must be processed through email and returned to our fulfillment center. Shipping is not refunded. Return shipping is not provided.
ALL RETURNS & EXCHANGES MUST GO THROUGH EMAIL.
Exchanges only within 7 days.
The Calle Del Mar Pool House
c/o Return Order # ____
PLEASE INFORM US IMMEDIATELY IF YOUR PRODUCT IS DAMAGED OR LOST.
Any Questions or Concerns:
Please note we have the right to decline returns if item(s) are purchased by a sole proprietor or company we suspect has used the item(s) in a studio pull. For all studio pulls please contact firstname.lastname@example.org